Easy Win's Privacy Policy — Your data is a sacred trust in our hands

1 Data Collection

When you register or use our services at Easy Win, we collect certain personal information. This is collected solely to provide you with the best possible service and to meet legal obligations. Under Easy Win's privacy policy, we never collect additional data without your consent.

We collect the following types of information:

• Personal Identity: Full name, date of birth, and National ID number (for KYC verification).
• Contact Information: Mobile number, email address.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
• Technical Information: IP address, device information, browser information, login timestamps.
• Gaming Activities: Betting history, game preferences, and session duration.

2 Purpose of Data Use

Easy Win uses your data only for specific, legitimate purposes. Transparency is at the heart of our privacy policy — you will always know exactly how your information is being used.

• For account creation, verification, and management.
• To process deposit and withdrawal transactions.
• To prevent fraud and ensure Anti-Money Laundering (AML) compliance.
• To send relevant bonus and promotional offers (with your consent).
• To improve service quality and deliver a personalized experience.
• To fulfil legal and regulatory obligations.
• To provide customer service and technical support.

Easy Win never shares your data with third parties for advertising purposes. Protecting the privacy of your data is our top priority.

3 Data Storage & Security

Easy Win stores your personal data to the highest security standards. Our server infrastructure operates in accordance with international security protocols and is subject to regular third-party security audits.

• All data is stored with AES-256 encryption.
• Database access is strictly restricted and logged.
• Regular backups are performed to prevent any risk of data loss.
• An immediate alert is sent if a suspicious login or access attempt is detected.
• Two-Factor Authentication (2FA) is available for added security.

Use a strong password to keep your account secure and never share your login credentials with anyone.

4 Cookie Policy

Easy Win uses cookies to enhance user experience and keep the platform running smoothly. Cookies are small data files stored in your browser. Our privacy policy is fully transparent about how cookies are used.

• Essential Cookies: For maintaining login sessions and ensuring security.
• Functional Cookies: To remember your language preferences and account settings.
• Analytics Cookies: Used to improve service quality (with your consent).

You can disable cookies from your browser settings, though some services may not function properly as a result.

5 Sharing Information with Third Parties

Easy Win may share data with third parties in limited, specific circumstances — never for commercial purposes. Our privacy policy ensures your information remains protected at all times.

We may only share data in the following circumstances:

• Payment Provider: With bKash, Nagad, and Rocket for transaction processing.
• Law Enforcement: Under a court order or legal obligation.
• Licensing Authority: For regulatory audits and compliance reviews.
• Technology Partner: For server and security services (under strict confidentiality agreements).

Before sharing any data with third parties, strict data processing agreements are signed with them. They may only use the data for specified purposes and cannot act outside of easy win's privacy policy.

6 Your Rights

Under Easy Win's privacy policy, you have a number of important rights over your personal data. We believe every user should know and be able to exercise these rights.

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the deletion of your data.
• Right to Restrict Processing: You may request to limit data processing under certain circumstances.
• Data Portability: You can request your data in a portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, contact Easy Win's support team. We will respond to your request within 30 days.

7 Children's Privacy

Easy Win is an adults-only gaming platform and is strictly prohibited for users under 18. We never knowingly collect personal data from minors.

If we receive evidence that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

If a parent or guardian suspects their child is using Easy Win, please contact our support team immediately. We will take the necessary steps without delay.

8 Policy Changes

Easy Win reserves the right to update this privacy policy, in whole or in part, at any time. For significant changes affecting user interests, we will send advance notice to your registered email.

• At least 14 days' notice will be given before any major changes.
• Updated policies will be published on this page along with the effective date.
• Continued use of easy win after any changes will be considered acceptance of the updated policy.

We encourage you to visit this page regularly. We are always up to date and committed to keeping your information safe.

9 Contact

For any questions, complaints, or requests related to our Privacy Policy, contact the easy win support team. Our dedicated privacy team is available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via live chat.
• Response Time: 24 hours for general queries, 30 days for data requests.